Cancellation Policy

We do understand that you may have to change or cancel your reservation due to unforeseen circumstances.

Please note that we will only charge a cancellation fee for confirmed reservations. If you choose to cancel a confirmed reservation then you are subject to a cancellation fee. The cancellation policy applies to all reservations unless the hotel or wholesaler have different policies. These policies will take precedence over the policy stated here.

Cancellation fee:

More then 14 days before arrival: There is a 5% administration fee with a minimum of $35 USD

Within 14 prior to arrival: One night cancellation charge


How to cancel your reservation?

If you would like to cancel your reservation then please send an email to us at reservation@thehoteldeals.com or send us a fax. Please clearly indicate your name, email address and your reservation ID number. Your cancellation is only valid if you have received a reply back from us. In case you do not receive one then please contact us immediately.